Work from Home Answering Emails – No Phones, Full Benefits, and $58K Potential

If you’ve been looking for a real work at home job where you don’t have to be glued to a phone all day — this one’s for you. MyFitnessPal, one of the most trusted names in health and nutrition tracking, is currently hiring full-time Customer Happiness Team members to support their users — entirely through email. That’s right: no phone calls required.

What You’ll Be Doing

You’ll be helping users of the MyFitnessPal app by responding to support tickets via email. This includes:

• Answering questions and resolving tech issues
• Helping with account or subscription concerns
• Testing new features and providing feedback
• Escalating tech issues to the team when needed
• Staying on top of product updates and known bugs

The goal? Make sure each customer feels supported and confident using the app — without ever picking up a phone.

What Makes This Role a Favorite

• Fully remote position – work from anywhere in the U.S.
• No phone calls – all support is handled via email
• Full-time schedule – 8-hour shifts with expected volume of about 80 email cases per day
• Entry-level friendly – they accept applicants with 0–2 years of customer service experience
• Flexible hours – evenings and weekend availability preferred, but you can work from the comfort of home
• Pay range of $38,528 to $58,000, depending on experience
• Robust benefits – medical, dental, 401(k) with match, mental health support, MyFitnessPal Premium, wellness stipends, and more

What They’re Looking For

You don’t need years of experience — just great communication skills, a good typing speed (around 60 WPM), and a willingness to learn. If you’ve worked in a help desk, email support, or app-related environment before, that’s a bonus — but not required.

You should be comfortable using tools like Zendesk or Salesforce, and you’ll need to work independently while staying organized and focused.

Bottom Line

This is one of those rare no-phone, email-only work-from-home jobs that also offers real pay and real benefits. Plus, you’re working for a brand people actually know and use every day.

📌 If you’re tired of call centers, but still want to support customers from home — this is a solid option.

CLICK HERE TO APPLY!