Follow on If you’ve been waiting on a legit, full-time work-from-home opportunity with real benefits, structured training, and a steady schedule — this is it. A major dental insurance provider is now hiring Remote Customer Service Representatives, and they’re paying up to $19.75/hr with an annual bonus, equipment shipped to you, and 401(k) matching.
Training kicks off July 11, 2025, so there’s time to apply — but not much. Let’s walk through the details so you can decide if this role fits your goals.
What the Job Involves
As a Dental Customer Service Representative, your role is all about helping people over the phone. You’ll be:
- Taking inbound calls from dentists, dental staff, and members
- Answering questions about eligibility, claims, benefits, and payments
- Using multiple computer systems to look up information and enter call notes
- Resolving issues and escalating sensitive cases when needed
This is a call center role, but it’s structured and supportive. You’ll receive full training and clear processes to follow — no guessing, no surprises.
Compensation & Benefits
This position pays $19.00 to $19.75 per hour, plus:
- Annual bonus opportunity
- 401(k) plan with 2% company contribution and 6% company match
- Paid vacation, personal days, and holidays
- Medical, dental, vision insurance
- Paid training and all equipment shipped to your home
The training period is Monday–Friday, 8:00 AM to 4:30 PM CST and requires full-time attendance.
📌 What You’ll Need to Qualify
To be successful in this role, you’ll need:
- A high school diploma or GED
- Strong typing and multitasking skills
- Clear verbal and written communication
- The ability to navigate multiple systems while assisting customers
- A quiet, dedicated workspace with high-speed internet (50 Mbps minimum)
Experience in customer service, dental, or healthcare insurance is a plus, but not required. If you’ve got strong people skills and the willingness to learn, you’ll be supported every step of the way.
Applicants must live in the United States or Puerto Rico and cannot require sponsorship now or in the future.
Why This Role Stands Out
This opportunity offers:
- A stable, full-time work-from-home job with real career potential
- No sales or cold calls — just inbound support
- A company that provides training, growth, and support
- Work-life balance, with weekends off and consistent hours
If you’re someone who values structure, wants to build your resume, and is ready to settle into something long-term — this role checks all the boxes.
This position is perfect for those who enjoy helping others, staying organized, and working in a fast-paced environment. It’s a great fit whether you’re transitioning careers, returning to the workforce, or just looking for something remote that feels secure and rewarding.
Again, training starts July 11th — and these positions fill quickly.
