Follow on If you’ve been waiting for the right work-from-home job to drop — one with real pay, real benefits, and long-term career potential — this is it.
A well-established insurance company is now hiring for full-time, remote Customer Service Specialists. This role pays $23/hour, comes with benefits that start on Day One, and offers a clear path for growth within the company.
This is not a sales position. This is a customer-focused support role where you’ll be helping policyholders with insurance questions, billing needs, and claim assistance.
Key Details at a Glance
- Job Title: Customer Service Specialist
- Start Date: July 28, 2025
- Schedule (Training): Monday – Friday, 9:30 AM – 6:00 PM EST (for 12 weeks)
- Schedule (Post-Training): Monday – Friday, 10:30 AM – 7:00 PM EST
- Pay: $23 per hour
- Location: 100% Remote (U.S. only)
What You’ll Be Doing
As a Customer Service Specialist, you’ll be the first point of contact for policyholders who need support. You’ll work directly with customers over the phone to help them understand and manage their insurance policies.
Your responsibilities will include:
- Providing high-quality customer service in every interaction
- Answering inbound calls regarding billing, coverage, or policy changes
- Initiating new claims and supporting existing claims
- Guiding customers through the claims process, including damage appraisals or setting up rentals
- Promoting digital self-service tools
- Working across multiple systems accurately and efficiently
What You’ll Need
This company is looking for people who are great communicators, detail-oriented, and able to navigate multiple systems in a fast-paced environment. You’ll need to be comfortable working independently in a remote setup and committed to the full training schedule.
You’ll need:
- A high school diploma or equivalent (bachelor’s degree is a plus)
- Strong communication skills
- The ability to stay organized and focused while handling multiple tasks
- A quiet, distraction-free workspace
- High-speed wired internet (minimum 10 Mbps upload / 100 Mbps download)
Career Development & Growth
This company takes your growth seriously. From day one, you’ll be given a personalized development plan and mentorship from leaders trained to coach and support your career. Whether you choose to advance in customer service or explore other departments later, you’ll have room to grow.
Benefits You Can Expect
The benefits are competitive and available from your first day on the job. Here’s what’s included:
- Medical, Dental, Life, and Disability Insurance
- 25 days of paid time off in your first full year
- Tuition reimbursement
- Paid volunteer opportunities
- Employee recognition programs
- Wellness support and more
Pay Transparency
Base pay for this role is $23/hour, with an annualized salary range of $42,560 to $83,160, depending on your skills and experience. Additional compensation may include bonuses, performance recognition, and other incentive programs.
If you’re looking for a stable, well-paying work-from-home job with a clear path forward, this is your sign. This Customer Service Specialist role won’t stay open long — especially with a solid pay rate, strong benefits, and a fully remote schedule.
CLICK HERE to apply as soon as possible to secure your spot in the July 28th training class.
