Hilton is Hiring, apply IMMEDIATELY link WILL NOT last long! If you are a highly motivated individual with a passion for consultative sales, customer service, and problem-solving, Hilton’s Guest Engagement Specialist work-from-home role is a perfect fit!
“GES Team Members advise, sell, respond to inquiries/requests, resolve guest issues, and engage with our guests.
Upon successful completion of the required training and a consistent demonstration of being able to perform essential job functions, you will be responsible for answering and servicing inbound, back-to-back calls from our customers. Engage directly with Hilton guests as a specialist in sales and reservations, using the opportunity to upskill for more complex calls. You will have conversations with our customers to understand their needs, answer questions, and provide personalized solutions to deliver the most reliable and friendly experience.”
Additional Requirements:
- HRCC is open on nights, weekends, and holidays. Employees are expected to maintain the required minimum working hours and be present and available to take calls during all scheduled shifts.
- Have access to a quiet work environment or home office, free from noise and distractions for your entire shift, and be self-motivated.
- Attendance and active participation in live virtual training sessions, including timely and 100% completion of self-paced training modules.
- Regular and punctual attendance, in conformance with the standards established by HRCC, is critical to the successful performance of this position.
- Be receptive to feedback and apply performance improvement suggestions quickly.
- Effective time management and ability to work independently in a Work-From-Home environment.
Equipment:
Hilton will provide some of the technical hardware equipment for you to perform in your role including a thin client computer, mouse, keyboard, USB audio headset, 2 USB flash drives, and Ethernet cable.
For work-from-home team members, you will be required to provide the following equipment (non-reimbursable):
- Monitor
- Surge protector
- High-speed wired internet service of 10 Mbps or higher (WiFi is not permitted)
- Personal Phone Number/Smartphone
Availability/Locations:
The company is currently hiring candidates in 29 states across the country, including Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.
CLICK HERE TO READ MORE AND APPLY! – Good Luck Everyone.