U.S. Bank is actively hiring 2nd shift workers for their October and November training classes. The company has also announced that effective November 6, all employees in the United States and Canada will make at least $20 per hour as part of the bank’s continued investment in its people and businesses.
Answer incoming calls and assist customers with questions and concerns related to their credit card accounts.
Process and respond to U.S. Bank customer inquiries utilizing multiple systems to provide information on accounts while answering every call with professionalism and accuracy
Properly diagnose customer needs and proactively educate them about the features and benefits of U.S. Bank products and services & MORE!
If hired, you must be able to attend six weeks of training Monday-Friday, either 8 a.m. - 4:30 p.m. OR 1:30 p.m. to 10:00 p.m. (dependent on class location time zones) and successfully complete required program testing.
Once training is completed, and 90 days are spent in assigned shift, student schedules can be accommodated.
Service Advisors are scheduled to work five days each week, including every other weekend, to include both Saturday and Sunday. Equitable days off are scheduled during the week in which a weekend shift is worked.
The company offers the opportunity for career growth and development in a supportive, professional and pleasant work environment, with a competitive salary and an outstanding benefits package including:
- Life insurance programs for the employee and family
- Short and long term disability
- Paid time off, including the opportunity to purchase additional vacation time
- Generous tuition reimbursement program
- Banking discounts
- 401K with company match and pension programs
- Casual attire
MUST live in one of the following states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin and Wyoming.
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