Follow on Best Buy is once again hiring Call Center Reps to Work from Home. Hiring in ALL states EXCEPT AK, CA, PR, WA due to system limitations within the business.
“The Best Buy Inbound Call Center Representative is a remote, work from home role, that is responsible for enhancing customer relationships by answering, supporting, and providing resolutions related to care, services and subscription issues to meet each customer’s unique needs. Inbound Call Center Representatives will interact directly with customers to resolve issues while partnering or transferring customers only when they are unable to solve an issue. Inbound Call Center Representatives will provide exceptional call interactions with customers in all situations to ensure the best possible experience and enhancing our brand loyalty.”
Outlined below are examples of situations that the Inbound Call Center Representative (Tier 1) would help with. These employees are expected to be able to handle and develop expertise in all functions below prior to moving to the next level:
- Modify, reschedule or cancel orders
- Identify the status of an appointment
- Identify the service a customer needs
- Get specialized support if unable to solve
This is an entry level position and I’ve heard nothing but great things about the company, so be sure to get on it!
CLICK HERE TO APPLY! Remember to CLAIM it and it is YOURS!
