BestBuy has opened their remote Customer Care Specialist position, apply right away because it usually closes pretty fast.
From the company: “The Best Buy Care Specialist is a remote, work from home role that is responsible for enhancing customer relationships by answering, supporting, and providing resolutions related to care, services and subscription issues to meet each customer’s unique needs. Care Specialists will interact directly with customers to resolve issues while partnering or transferring customers only when they are unable to solve an issue. Care Specialists will provide exceptional call interactions with customers in all situations to ensure the best possible experience and enhancing our brand loyalty. Care Specialists must demonstrate effective relationship building skills, polished communication, and commitment to improving the customer experience as tracked by NPS (Net Promoter Score).”
Here are some issues you will help with in this role:
- Modify, reschedule or cancel orders
- Identify the status of an appointment
- Identify the service a customer needs
- Get specialized support if unable to solve
Hiring in ALL states EXCEPT AK, CA, PR, WA due to system limitations within the business.
CLICK HERE TO APPLY! Remember to CLAIM it, and it is YOURS!